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Diversity and Inclusion:
Valued, respected and heard.

"We continue to find ways to build a diverse and inclusive culture where all of our Bruce Van Saun CEOstakeholders can reach their potential, and one where all colleagues feel valued, respected and heard.”

- Bruce Van Saun, CEO

At Citizens Bank, we know that Diversity & Inclusion is an essential element of everyone’s success. Whether internally with our colleagues, or externally with our customers and communities, it all serves the same mission — to make everyone feel valued, respected and heard. Through our community initiatives, Business Resource Groups and colleague programs, we demonstrate every day how we don’t just talk about Diversity & Inclusion, we wear it on our (rolled-up) sleeves.


June 25, 2020: READY FOR CHANGE

This is an inflection point in our journey for social equity. Learn more about the actions we’re taking to drive meaningful progress. Read More >

Building a More Inclusive Workforce



Spreading LGBTQ Pride in the Workplace

Spreading Pride

Named a “Best Place to Work for LGBTQ Equality”

Diversity makes us who we are as individuals and an organization. We’re proud to have earned a 100% rating as a “Best Place to Work for LGBTQ Equality” in the 2020 Human Rights Campaign Foundation’s Corporate Equality Index.

By empowering our colleagues, we ensure that each and every one is heard, respected and valued.

D&I in Action: Martin Luther King Jr. Day


MLK Day: Celebrating his passion for diversity and inclusion.

Dr. Martin Luther King Jr. is the personification of diversity and inclusion. Every year, we bring his vision to life with our Martin Luther King Day celebrations. From organizing mural painting projects to sponsoring museum day admission, we work with a variety of non-profit partners in many different cities to make sure his — and everyone else’s —dream is heard.

Goals

D&I in Action: Win Girl Scouts

Goals

Helping Girl Scouts WIN.

There’s nothing more important to young girls than role models who are living proof that anything is possible. It was in this spirit that members of our Women’s Impact Network (WIN) took a day out of their schedules to bring Financial Education Day to the Girl Scouts of Eastern Massachusetts.

D&I in Action: A Million Thanks


Citizens puts pen to paper to support our military men and women.

People talk about supporting our military. At Citizens, we put it in writing. It’s all part of our participation in “A Million Thanks,” a non-profit organization that supports our active, reserve and veteran military personnel by sending millions of letters of thanks and encouragement directly to our service members.

Goals

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