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Find the contactless indicator on the checkout terminal.
You can use your contactless debit or credit card anywhere you see this symbol on the checkout terminal.
Hover or tap your contactless Citizens Bank Debit or Credit Card within a few inches of the contactless symbol.
You can also continue to swipe or insert your card.
Just confirm your payment and you're all set.
(This only takes seconds.)
The contactless feature only takes seconds to process, whether you use your card or device. You can't pay accidentally and you won't be billed twice — even if you accidentally tap twice.
When it's time to pay, hold your card or device within a few inches of the terminal, near the contactless symbol.
(Actual tapping is optional.)
Similar to a chip card, contactless payment transactions use a one-time security code that's unique to that transaction. This protects your payment information from being used for future unauthorized purchases.
Use your contactless Citizens Bank Debit or Credit Card anywhere you see the contactless symbol:
Drug stores or pharmacies |
Coffee shops |
Retail Stores |
Fast food restaurants |
Convenience stores |
Grocery stores |
Taxis |
Transit & Gas Stations |
Add your Citizens Bank debit or credit card to the digital wallet on your phone or smartwatch, so you can tap and go with your device.
Still looking for more information?
Check out our FAQs section.